The purpose of the Student Complaints and Appeals Management Regulation (SCAMR) is to ensure, through an appropriate management mechanism, the improvement of the quality of services provided by the Academic Departments of Democritus University of Thrace (DUTH) to all students enrolled in its Study Programs. SCAMR establishes and defines procedures that offer a reliable, systematic, and continuously improving, impartial recording and handling of any issues or dysfunctions encountered by students during their studies.
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